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Service Evaluation
All hospital staff are dedicated to delivering the highest standard of care and services. Nevertheless, there is always scope for continuous improvement. We therefore value and appreciate your constructive feedback and suggestions to help us further enhance our services.
Please rate your experience regarding professional demeanor, communication, and care quality.
1. Reception Staff (Courtesy and Professionalism During Check-in)
😃 Excellent
🙂 Good
😐 Fair
😞 Poor
2. Physician Consultation (Communication, Listening, and Bedside Manner)
😃 Excellent
🙂 Good
😐 Fair
😞 Poor
3. General Staff (Attentiveness and Responsiveness of Nursing/Support Staff)
😃 Excellent
🙂 Good
😐 Fair
😞 Poor
4. Clinical Care (Satisfaction With Diagnostic Tests & Therapeutic Procedures)
😃 Excellent
🙂 Good
😐 Fair
😞 Poor
Wait Times & Efficiency
We monitor wait times to identify operational bottlenecks and improve care delivery.
5. Did You Experience any unusual delays during your tests or therapy?
No (Services were timely and efficient)
Yes (Please provide details below)
Test/Therapy Name
Approximate Wait Time
Reason for Delay
Additional Feedback
Please provide any further advice or comments to help us improve our services
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